Replacement Fee. Contact us+44 (0) 115 848 6060 student.support@ntu.ac.uk. Find out more here. The plans include new ‘pop up’ cycle lanes and parking facilities, closures of some streets and improvements to pavements to aid social distancing. NTU does not see or store the details of the credit/debit card used to make the payment. Friday 8.30 am – 4.30 pm, Nottingham Trent University Do disable your pop-up blocker before making your payment online. 5. Find out more here. Please protect the Smartcard and treat as you would cash. If the cardholder formally leaves the University a refund of unused funds on their Smartcard will be made in accordance with the terms and conditions of use of the Smartcard. If you need to throw away used face coverings or non-medical PPE, such as gloves, please dispose of them in the general waste bin, or a litter bin if you’re outside. The previous Student Card can simply be re-activated at any validation machine. The Student Services Centres remain open at City, Clifton and Brackenhurst campuses. On receipt of this notification NTU will invalidate the card at the earliest practicable opportunity. library@ntu.edu.sg. Card Services are currently not producing any NTU Student Cards face to face. If you need further support with any questions or issues, please contact Card Services on +44 (0) 115 848 2857 or email cardservices@ntu.ac.uk. The following terms and conditions apply to the use of the NTU student card for purchasing food and drink and for printing and photocopying. The University will be entitled to use information given during the Online Payment process for the following purposes: Students: for those purposes detailed in Condition 11 of the Enrolment Conditions and University marketing purposes. They have also put measures in place to ensure your safety. The NTU Smartcard is not a cheque guarantee card or credit/debit card. When money is loaded onto the Smartcard, the transaction is processed securely by a specialist payment processing provider. We have free signifier lanyards available from reception desks on campus, or you could buy a Hidden Disabilities card. Unlike faulty cards, replacement for damaged cards is payable by NTU. £10.00. Our online guide in NOW Student Help will help you find your way around, but if you’re still struggling then chat to us and we’ll do our best to help you find what you need. Students go further with the TOTUM card and app. A Smartcard can be used as a bus card. Don't forget it is still valid until it expires and it gives you all the access to TOTUM at no additional cost. Application must be completed. Once money has been loaded on to the Smartcard for one or other of the specified purposes, it cannot be transferred to the other purpose i.e. Cardholders may apply to be excluded from such marketing by informing the Head Of Customer Services in writing. CashCard offers the same convenience as dollar notes and coins, in fact CashCard is an exact replacement of these notes and coins. Whilst the Cardholder continues to study at or be employed by the University, funds on their Smartcard can only be used for purchases and payments in respect of University services, and no refund will be given. Upload a colour passport-sized photograph that was taken within the last 3 months (taken full face with a white background). By having your student card on your mobile device means we will no longer need to have to create student cards when students first register with the University. Views: FAQ Views: 1501. Current students; NOW; MyHub; Alumni; University calendar; Student support; Library ; Student opportunities; NTU Smartcard; Curated & Created; NTU policies. Click here to report loss and apply and pay for a replacement. If it is essential that you need to come into the Library we expect you to adhere to all social distancing instructions in place in the libraries and face coverings must be worn. This website uses cookies to enhance your user experience. Payment to be made via eNets Credit . for Student User Accounts via the NTU online acceptance form. This website uses cookies to enhance your user experience. Money uploaded to a Smartcard is a gift to the cardholder. Concession Card Replacement Office Locations; TransitLink Ticket Office Locations; Add Value Machine (AVM) Add Value Machine (AVM) Locations; TransitLink … NTU may, from time to time, contact the holder with offers of goods and services from NTU. You are shopping as , if this is not your email, please click here TOTUM is the smart way to save, so you can do more, get more and live life to the full. Due to COVID-19 restrictions our gym facilities and face to face fitness classes and in-person sports club activities are currently suspended, however our clubs will continue to provide a virtual offer. This line is open Monday to Friday 8.30 am – 5 pm and 10 am – 4 pm at weekends. If a Smartcard is lost or stolen or physically damaged, NTU reserves the right to make an administrative charge of £10 for a replacement card. Print; Tweet; Share on Facebook; Was this helpful? Wearing a face covering helps to protect you and those around you from COVID-19. You may also feel more comfortable showing something that says you are exempt. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card. Nottingham City Council are trialling a range of traffic measures to control traffic and encourage walking and cycling around Nottingham. Replacement of Lost/Damaged Student Card. Collection Period and Procedures To support students with social distancing and avoiding public transport, we’re providing free parking for all students who need to come onto the Clifton and Brackenhurst Campuses during Term Two. If you need help using any of our online resources, you can book a 1-1 appointment with a member of the Learning and Teaching Team or book onto one of the library workshops. Do not put them in a recycling bin as they cannot be recycled. Visit the NTU Library website to find out more. If you get a replacement passport or BRP, you must brin g them to the Student Services Centre, level 0, Newton building as soon as possible so we can scan a copy of your documents. If you need support with academic study skills, our team of friendly librarians can help you with academic writing, referencing, finding information and maths and statistics. We also have lunchtime learning webinars every day which you can join by booking a place. A circular to applicable students have been sent on 8 August 2017. Students will receive their cards from their respective institutions after their application is processed. Replacing a lost campus card costs £5 and rather than making your way to the Service Desk to pay, you will now be able to do it online. You will be inform via email when your new card is ready for collection. Download the TOTUM app today. To avoid public transport you could consider alternative methods, such as a FreeNow Taxi, it’s as cheap as using the tram if you're with your household. Most enquiries can be resolved by our Customer Advisers over the phone and via email so we strongly advise you to get in touch with us in advance. Diploma Student Concession Card; Undergraduate Concession Card; NSF / PAssion NSF Concession Card; Conditions of Issue and Use for Concession Cards; Conditions of Issue and Use for Temporary Cards ; Auto Top Up. Thank you for helping to keep our NTU community safe. 50 Shakespeare Street Police report. Any funds transferred from a lost / stolen / damaged Smartcard onto a replacement Smartcard will be available for use after 24 hours of the funds being placed on the replacement Smartcard.